1. Information We Collect
We collect information about you when you use our Services, including:
| Category | Type of Data Collected | Purpose of Collection |
| A. Information You Provide Directly | ||
| Personal Identifiers | Name, Email Address, Phone Number. | To create and manage your account, communicate with you about your ticket purchases, and send event updates. |
| Transaction Data | Payment details (processed by a third-party processor), Ticket purchase history. | To process ticket sales, confirm purchases, and fulfill our contractual obligations. |
| Location Data | Zip/Pin code provided for distance-based event searches. | To help you find relevant events near your specified location. |
| Marketing Preferences | Subscription status for newsletters and updates. | To send you promotional materials, event news, and special offers if you opt-in. |
| B. Information Collected Automatically | ||
| Usage Data | IP address, browser type, operating system, device information, pages viewed, time spent on pages, and referring URL. | To monitor and analyze the performance, operation, and efficiency of our Site and Services. |
| Cookies and Tracking Technologies | Small data files stored on your device. | To recognize you, remember your preferences (e.g., location, filters), and analyze traffic patterns. |
2. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To enable you to book and purchase tickets for Events, and to manage your attendance.
- Communication: To send you service messages, confirmations, invoices, and necessary security alerts.
- Marketing: To provide you with information about new events, promotions, and updates, consistent with your marketing preferences.
- Improvement: To conduct research, analytics, and monitor usage to improve our Services, Event offerings, and website functionality.
- Security & Safety: To detect and prevent fraud, spam, abuse, and other harmful activity, and to maintain the safety and security of our Services and Events.
- Legal Compliance: To comply with our legal obligations, including tax and regulatory requirements.
3. Sharing and Disclosure of Information
We may share your information with the following parties:
- Payment Processors: We use secure third-party payment processors to handle all financial transactions. We do not store your full payment card details.
- Event Venues and Partners: To the extent necessary to facilitate the Event (e.g., providing an attendance list for entry or verification purposes).
- Service Providers: Third-party vendors who perform services on our behalf, such as web hosting, data analysis, marketing assistance, and customer service. These providers are bound by confidentiality obligations.
- Legal and Safety: When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, safety, or property, or that of our users or the public.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account password.
